Refund policy

Last Updated: 03/22/2025

At Maison Margaritas, we are committed to offering you high-quality products and an impeccable customer experience. If you're not completely satisfied with your purchase, we offer a simple and efficient return process.

📌 Return Conditions

You have 30 days from the date of delivery to request a return.

  • Items must be unworn, unused, unwashed, with original tags and packaging.

  • A proof of purchase is required to process your return.

  • Sale or discounted items are non-returnable and non-exchangeable.

📦 How to Request a Return

1️⃣ Contact us at maison.margaritas.online@gmail.com, including your order number and the reason for your return.

2️⃣ Once your request is approved, we will send you a return label and detailed instructions.

3️⃣ Carefully package your item and ship it to:
3 bd des Marines, 83310 Cogolin, France

4️⃣ Return shipping costs are the customer’s responsibility, unless the item is faulty or there was an error on our part.

💰 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 7 to 10 business days.

If you haven’t received your refund after this time, please check with your bank before contacting us.

🔄 Exchanges

We only replace items if they are defective or damaged.

If you wish to exchange an item (e.g. for a different size or color), please contact us before sending it back.

🚫 Non-Returnable Items

❌ Gift cards
❌ Personalized or custom-made items
❌ Items on sale or marked down

📩 For any questions, feel free to reach out at maison.margaritas.online@gmail.com — we’ll be happy to assist you.

✨ Maison Margaritas ✨