Shipping policy

Shipping Policy

At Maison Margaritas, we are committed to providing fast and reliable service for all your orders. We want your shopping experience to be as smooth and enjoyable as possible, which is why we’ve created this shipping policy.

1. Order Processing Times

All orders placed on maisonmargaritas.com are processed within 1 to 2 business days after payment confirmation.
Orders placed during weekends or holidays will be processed on the next business day.

2. Delivery Options

We offer several delivery methods so you can choose what suits you best:

  • Standard Shipping (5–7 business days): economical option, ideal for non-urgent orders.

  • Express Shipping (2–3 business days): faster delivery, with an additional charge.

  • In-Store Pickup: if you’re within our service area, you can pick up your order directly from our shop — no shipping fee.

3. Shipping Costs

Shipping fees are calculated based on your order’s weight, delivery address, and the chosen shipping method.
Final shipping costs will be displayed at checkout.

4. International Shipping

We offer international shipping to several countries.
Shipping costs and delivery times vary depending on the destination.
Customs duties, taxes, and any additional import fees are the customer’s responsibility.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number.
You can track your package directly on the carrier’s website.

6. Incorrect Shipping Address

Please ensure your shipping address is complete and correct.
We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Delivery Issues

If you encounter a delivery issue such as delays or a missing package, please contact our customer service at service@maisonmargaritas.com within 7 days of the expected delivery date.
We’ll do our best to resolve the issue promptly.

8. Returns & Exchanges

We accept returns within 30 days of receiving your order.
Please refer to our Returns & Exchanges Policy available on our website for full details.

9. Special Offers

From time to time, we may offer free shipping promotions or other shipping discounts.
These offers are limited-time only and subject to change without notice.
Check our website regularly for the latest updates.

📩 Questions? Contact us at service@maisonmargaritas.com – we're here to help!
✨ Maison Margaritas ✨